Under Display, check the box ‘ Disable hardware graphics acceleration‘.

To work around the issue with the DisplayLink Drivers, you will need to disable hardware graphics acceleration. If the adapter is unplugged, Excel will usually display the ‘Microsoft Excel (Protected View) has stopped working’ error.Īccording to this support thread, DisplayLink are aware of the issue and are working on a driver update. If your DisplayLink adapter is plugged in, Excel will usually hang on the Opening in Protected View screen. If you’re using a DisplayLink adapter to run an external monitor, you may encounter this issue. In many cases, this seems to be an issue with the DisplayLink drivers. Followed by the error: ‘The file is corrupt and cannot be opened’.

It may also display an error that states Microsoft Excel (Protected View) has stopped working. Excel will seem to freeze or hang on Opening in Protected View. You may be experiencing an issue opening Excel documents from emails or online using Excel 2016. Excel 2016 stuck on Opening in Protected View Problem

Excel remove protected view